Terms & Conditions

Welcome to the website of Geetee Travels Private Limited. By accessing or using this website and our services, you agree to comply with and be bound by the following Terms & Conditions, along with our Privacy Policy.

01. Company Information

Geetee Travels Private Limited is a premier travel management company dedicated to providing high-end mobility solutions.

Registered Office:
503-506, 5th Floor, Aditya Heritage Building, Near Jeena House,
Om Nagar, Andheri (East), Mumbai – 400099,
Maharashtra, India.

02. Use of Website

  • The content of this website is for your general information and use only. It is subject to change without notice.
  • We reserve the right to update, modify, or remove any part of the content at our sole discretion.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

03. Service Usage Terms

  • All bookings are subject to vehicle availability at the time of confirmation.
  • Customers must provide accurate contact and journey details for efficient service delivery.
  • Misuse of services or disruptive behavior may lead to immediate termination without refund.

04. Pricing & Payments

Our pricing is competitive and reflects the premium nature of our fleet and services.

  • Prices are subject to change based on market conditions, fuel costs, and seasonal demand.
  • Final pricing depends on distance traveled, vehicle class selected, time duration, and any additional extras requested.
  • A booking is officially confirmed only after the successful receipt of the required payment.

05. Cancellations & Refunds

We maintain a transparent cancellation policy to ensure fairness for both clients and our operational team.

Service Type Cancellation Window Refund Policy
Multi-day Bookings More than 24h before Refund (minus 1st day charge)
Single-day Bookings Anytime No Refund Issued
All Bookings Within 24 hours of trip No Refund Issued

06. No-Show & Delays

  • No-Show Rule: If the customer does not report within 30 minutes of the scheduled pickup time, it will be treated as a No-Show.
  • In such cases, no refund will be issued, and the booking will be forfeited.
  • We are not liable for delays caused by traffic conditions, flight delays, or natural disruptions beyond our control.

07. Vehicle & Service Conditions

While we guarantee the category of vehicle booked, we reserve the right to replace the vehicle with a similar or higher category in case of mechanical issues.

  • Customers are expected to maintain professional conduct throughout the journey.
  • Any damage caused to the vehicle's interior or exterior by the customer will attract repair liability costs.

08. Intellectual Property

All content on this website, including logos, designs, text, and graphics, is the intellectual property of Geetee Travels Private Limited. No reproduction or distribution is allowed without prior written consent.

09. Third-Party Links

Our website may contain links to external sites for your convenience. However, we do not signify endorsement of these sites and have no responsibility for their content.

10. Limitation of Liability

Geetee Travels Private Limited does not provide a warranty or guarantee as to the absolute accuracy or error-free nature of the website content. We are not liable for any losses, disruptions, or damages arising from the use of our website or services.

11. User Responsibility

It is the user's own responsibility to ensure that any products, services, or information available through this website meet their specific requirements. Use of our services is at your own risk.

12. Linking Policy

You may not create a link to this website from another website or document without the prior written consent of Geetee Travels Private Limited.

13. Governing Law

Your use of this website and any dispute arising out of such use is subject to the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts in Mumbai.

14. Modifications to Terms

Terms and conditions may be updated at any time without prior notice. Continued use of our website and services following any changes constitutes acceptance of the new terms.

15. Contact Information

Email Us

booking@geeteetravels.com

Call Support

+91 99300 11999

Head Office

Andheri (E), Mumbai